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FAQ

Frequently Asked Questions.

How the website building process works.

It starts with a vision. It becomes a plan. The result is worth the effort.

How do we get started?

aYou need a few things to begin: the URL (website name) and logins to your website and hosting platform.  You’ll also want to start gathering your assets – your images, for example. Next, you’ll need a plan as to what you want on the website…what pages? What content? What images? What contact information? Who’s names? Most of all, what type of functionality will you need on the site? Will you be selling products?  We can help coach you through this process and can even provide a full checklist.

How much do your services cost?

aJust like buying a car, it depends upon what options you choose. A simple four page site will be far cheaper than a website where you’re selling 100+ products, each with multiple variations.  As you add functionality to the size, the price slowly rises. Things like complex product sales structures, appointment or booking tools can add to the cost.  such as an eCommerce site, it goes up from there.  Big city agencies charge on average of $12,000 for their most basic websites. The costs can rise from their. We have much more affordable solutions.

How long does it take to build a website?

aTypically, our sites are built in 3-4  weeks from the time we get all of your images, logos and a detailed outline of the navigation structure you desire.  eCommerce sites take longer depending upon how many products and variations you have.  Customers are strongly urged to be in agreement within your organization on every single design component before contacting us.

What does the design process look like?

aClients typically have an idea of their desired structure, but we have decades of experience building sites that drive conversions. We will send you a myriad of design samples show you samples of page designs that we KNOW will convert.  finished site will look like. At this stage, if you have specific requests about images, colors, or fonts, this needs to be immediately identified.  We can always tweak placement of elements, change images or adjust page layouts along the way, but we want to try to have the framework agreed upon prior to beginning work.

What if I already have a website that I want fixed?

aWe’ll look at it, but it’s unlikely we’ll take on the project. The amount of hours spent going through hundreds of lines of code is not economically sensible. In nearly all cases, it is better to build from scratch using a robust content management system that takes the guesswork out of coding issues. Besides, if your website is 4 years old or older, there are so many new tools available and new design trends that it makes more sense to freshen the look.

How do I make changes to my site after you're done?

aMost of our websites use a content management system (CMS) that is very easy to use. We will show you how to add content, add products, change pricing, add images, author new articles, and make nearly any change you need to. Of course, we are always a phone call away, but our goal is to build your site, train you on how to use it, then step back and let you control your own destiny. eCommerce sites however, are far more complicated and special training is needed to manage these. We should discuss which option is right for you.

You said your sites are scaleable. What does that mean?

aOur sites are built using a framework that allows you to add content. Whether you want to add new pages, news stories, new products or new functionality, our robust content management system allows you to add both content and functionality quickly and affordably.

Contact Us

Start by sending us an email to help us identify your needs. You can contact us here: CONTACT FORM

Documentation

Have a plan ready for your content, images and page structure. From this, we will structure a plan and will be in a better position to quote you more accurately with respect to pricing and a timeline.

Support

Once we receive your email, we’ll schedule a phone call to discuss your exact needs. You’ll want to have all of the decision-makers on that call and have your plan in-hand.

Office Hours

From this call, we’ll develop a plan and a timeline to build your website. A contract for services will be created, guaranteeing performance and completion of the project on-time, and on-budget.